Measures to strengthen the global postal network

2011 was a busy year for the UPU, whose member countries worked hard on developing global security standards for mail transport by air, finalizing the Doha Postal Strategy to be presented at the 25th Universal Postal Congress and helping Posts improve their quality of service. There were also some happy moments, like the celebration of the Quality of Service Fund's 10th anniversary. Read all about these events and others in the organization's annual report, which uses a combination of print and multimedia content to tell the UPU story. 

  • Full report
    Full report
    Read the complete report.
  • Audio
    Chair Flori McClung on UPU Quality of Service Fund and Post Danmark's Ebbe Andersen on postal security.
  • Videos
    Watch Director General Edouard Dayan look back on 2011. And learn more about .post.